We are seeking a support/field technician to join an established and growing team in a varied and interesting position covering a wide spectrum of IT duties and services. As an MSP, we deal directly with SMB, SME and corporate customers across varied verticals. Support and consultancy is provided by telephone, remote support and on-site on a day to day basis. It should be noted that this the successful candidate should have a strong understanding of the following:
The successful candidate should also possess the following skills:
Whilst the workload is shared, a large element of this position is field work. Given the nature of the position, good communication skills, leadership abilities, technical guidance, flexibility, and a clean UK driving license and vehicle is required to meet daily deadlines and workloads in this friendly, fast-paced environment.
It should also be stated that there is a big element of weekend working involved, which the ideal candidate should be able to commit to.
Salary will be based on skills and experience.
Sunrise offers a range of cloud services which give your company access to a wide range of business tools, apps and software on a pay-as-you-go or subscription basis. These services provide added flexibility, security and significant savings to your SME businesses.
