Careers at Sunrise

IT Support/Field Engineer

Salary: £25,000 - £33,000
Essex
Permanent

Sunrise Technologies Ltd are seeking a support/field technician to join our established and growing team covering a wide spectrum of IT duties and services. As an MSP, we deal directly with SMB, SME and corporate customers across varied verticals. Support and consultancy are provided by telephone, remote support and onsite on a day to day basis.

The split between office and field-based is roughly 50/50, with a company vehicle provided for onsite visits. There will also be an element of weekend working to which you will need to be committed. As site visits are required, you will, of course, need a full UK driving license.

As an IT Support / Field Engineer, you will have a good understanding of the following:

  • Solid experience in current Windows Server products and services (Active Directory/DNS/DHCP/Group Policy, Exchange, SQL, Remote Desktop Services)
  • Strong Office 365 implementation, administration and maintenance
  • Desktop and Server Hardware upgrade/installation and troubleshooting
  • Good knowledge of up to date Windows desktop operating systems and applications
  • Good understanding of broadband/connectivity services and troubleshooting
  • VoIP services, routing and troubleshooting
  • Solid Structured Cabling Experience in planning, installation and testing Essential
  • Good Networking experience (TCP/IP topologies, switches, routers)
  • Anti-Virus, Anti-Spam, Firewalling, UTM and security solutions
  • Onsite and Off-site backup and recovery services and procedures

What we’re looking for:

  • 2+ Years of relevant experience
  • A passion for technology
  • A Willingness and enthusiasm to learn are essential
  • A full UK Driving licence

If you meet the above criteria and would like to be considered for this position, please use the form below

Application Form

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Cloud services

Sunrise offers a range of cloud services which give your company access to a wide range of business tools, apps and software on a pay-as-you-go or subscription basis. These services provide added flexibility, security and significant savings to your SME businesses.

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